Across the United States, community leaders – mayors, village managers, council members and so on – have recently taken an active roll in how to help their communities preserve resources by reducing false dispatch of police and fire personnel.

To help in this endeavor, the security industry developed a widely accepted procedure called Enhanced Call Verification (ECV), which helps reduce false dispatches while still protecting tax-paying citizens. ECV requires central-station monitors to attempt to verify the alarm activation by making a minimum of two phone calls to two different numbers before dispatching law enforcement.

For proof that ECV is the best solution for false-alarm reduction while maintaining the safety of tax payers, Florida has drastically cut false alarms by requiring ECV practices.

In fact, the Palm Beach County Sheriff’s Department reduced its false dispatches from 12,712 between October 2005 and December 2005 to 8,802 during the same time in 2006. Palm Beach County Deputy Charlie Mosher estimates that 80 percent of the dispatch reduction can be attributed to ECV.

Following Florida’s lead, in May 2007, Tennessee passed legislation that requires the practice of ECV, as have metropolitan areas such as St. Louis, MO, Boulder, CO, Reno, NV and Phoenix, AZ.

To learn more about EMERgency24, its array of services, supported technologies and how we can help your alarm installation company achieve its full potential now and in the future, call our Sales Department today at 1.800.800.3624.

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Learn How to Minimize False Alarms

Community leaders can learn about ways to minimize false alarms while protecting citizens and businesses that provide your community's tax base. Click here to download presentation.