Video Monitoring
EMERgency24 brought video monitoring to the industry forefront be being the first company to synchronize the alarm signal with the video at the central station. Since then, EMERgency24 has developed several ways to incorporate video into a security system that best serves the end user. These include Video Verification, Video Guard, Video Guard Tour & Video Gate.
Video Platforms EMERgency24 Supports
- Network Viewer
- NetVu Observer
OzVision -
- Dial-up
- TCP/IP based
Elite
Crowe System -
Videofied -
- Browser-based
Video Verification
Video Verification documents a change in local conditions by using cameras to record video signals or image snapshots. The source images can be sent over a communication link, usually an IP network, to EMERgency24 where monitors retrieve the images through proprietary software. The information is then relayed to law-enforcement and recorded to an event file, which can later be used as prosecution evidence.
An example of how this system works is when a “passive infrared” sensor – or any other sensor – is triggered, a designated number of video frames from before and after the event is sent to the central station. A trained monitoring professional then closely studies the output to identify for customers and police the cause of the signal and sends the data to authorized parties.
A second video solution can be incorporated into to a standard panel, which sends EMERgency24 an alarm. When a signal is received, a trained monitoring professional accesses the on-site digital video recorder (DVR) through an IP link to determine the cause of the activation. For this type of system, the camera input to the DVR reflects the alarm panel’s zones and partitioning, which allows the monitor to look for an alarm source in multiple areas.
Both camera hardware and listen-in intercoms have improved with each product generation, raising quality and lowering cost significantly. Also, because of advancements in information technology and data compression standards that allow much heavier loads of data transmission, video and audio devices are now commonly integrated into a building’s Ethernet system.
Video Guard
With Video Guard, the subscriber specifies a time that they would like monitored and the central station checks in during the specified time to ensure the validity of the transaction. The subscriber can also specify an event they would like to monitor (i.e., the depositing of money into a safe nightly) rather than a timed condition. The variables and the duration of time to be monitored are all customized to suit the needs of the client.
This real-time observation of events can potentially replace guard services and/or additional personnel who are hired to ensure the integrity of an event. Outsourcing the "check-in" provides additional safeguards that are not available with in-house verification.
Video Guard Tour
When a business or residence is unattended, EMERgency24 monitors can “look in” on any camera connected to the system and perform a video “guard tour” of the area to report exceptional conditions, events or unauthorized entry, potentially eliminating the need for on-site guard services. “Look-in” service also provides an additional layer of protection against collusion that is not possible via in-house verification.
Video Gate
After hours, on weekends or anytime a door or gate is unsupervised, images of anyone entering or leaving can be taken, transmitted and logged by EMERgency24, providing a history of everyone that enters or leaves the premise.
Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.