EMERgency24's AES Radio Network for Chicago Area
EMERgency24 Provides Several Solutions to Work with VoIP
Alternatives to VOIP
EMERgency24 offers solutions so that a protected premise is not inadvertently compromised as landline technology is dropped for Voice over IP (VoIP) phone service.
AES Intelli-Net Mesh Network – Chicago Market
AES-Intelli-Net is a Dedicated Alarm Communication Service
In Chicago, EMERgency24 alarm dealers can offer the AES-Intelli-Net radio-frequency mesh network as a solution to alarm-signal interruption resulting from customers switching from traditional phone technology to Voice over IP (VoIP) phone service. As customers drop their landlines, their alarm systems become compromised. In fact, the National Burglar and Fire Alarm Association (NBFAA) published a report stating that, “the alarm industry has found and reported a wide variety of problems with the transmission of alarm signal formats over VoIP.”
Other VOIP Concerns Include
- RJ-11 wiring concerns
- Inadequate battery back-up to meet UL-NFPA standards
- On-Hook and Dial tone issues
- Potential Outages due to network updates
- Difficulty or inability of alarm transmission formats to pass through VoIP network
- Compromised alarm system coverage until service drop-off is noticed by the Central Station operator
With EMERgency24’s mesh network in Chicago, no such compromise can happen because the AES-IntelliNet is the only alarm communication available for the sole purpose of communicating alarm information.
With AES-IntelliNet your customer can expect:
- Reliability - alarm communication over multiple paths via the mesh network
- Speed - alarms are acknowledged by Central Station within seconds
- Security - No phone lines means no cutting due to criminals, storms or construction
- Reliability - provides 24/7 alarm communications
Alarms-over-Ethernet technology is the future of the security industry
Coming to maturation at a time when the sun has set on AMPS equipment, Internet Protocol (IP) alarm communication is the technology dealers must now consider to best serve their commercial and residential customers’ long-term interests.
By sending alarm signals via the Internet instead of POTS lines, alarm dealers can ensure their installations are compatible with emerging hardware for years to come. Further than compatibility, the efficiency of alarm transmission will be in line with the latest standards, such as the ninth edition of UL 864, which goes into effect on December 31, 2008.
IP Systems EM24 Supports
EMERgency24 offers six options for Internet alarm communication. They are, in some cases similar, but vastly different in other areas.
These systems include:
This wide breadth of platforms gives EMERgency24 dealers many choices when putting a new system together and allows easy retrofits to upgrade customers to the next-generation technology.
Code Compliance
To transmit fire-alarm signals (burglar alarms have less restriction) in compliance with NFPA 72 requires meeting the standards set forth by UL 827 (Standards for Central Station Alarm Services), which also means being in line with UL 864 (Standard for Control Units for Fire-Protective Signaling Systems).
The significance of UL 864 is that the ninth edition, which was updated from a standard written in 1986, dramatically cuts allowable time to transmit signals from the initiating device to the panel. Previously, a 90-second signal processing time for annunciation of an alarm from the time an initiating device was tripped was acceptable. The new standard narrows the window for alarm transmission down to 10 seconds. And because UL 864 is an American National Standards Institute (ANSI) standard, it is the law of the land.
This is a direct reflection of the capabilities that the digital age has brought to life-safety systems. It also foreshadows where the industry “performance requirements” are heading, code-wise.
New Strategies Required
With an estimated 26 million “legacy” alarm systems across the United States, alarm dealers must look to direct IP alarm communication using broadband connections as the bridge to the next generation of hardware devices.
Taking into account that the new UL 864 requirements call for dramatically faster communication between initiating devices and alarm annunciation, the next logical step is to streamline alarm transmission from the panel to the central station. That’s because traditional alarm communication from the panel to the central station usually takes between 30 to 60 seconds. With IP transmission, communication is almost instantaneous.
Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.
Fire-Lite is a Solution to VOIP
Alarm Dealers who want to participate in a beta test of the new Fire-Lite receiver that is compatible with the IPDACT alarm communication module should call the EM24 Technical Department at 1-800-926-1511.
The Fire-Lite IPDACT alarm communication module is the only UL-864 listed product on the market for Contact ID reporting over the Internet specifically listed for all the Fire-Lite branded products.
Features of the IPDACT include:
- Saves the cost of two dedicated phone lines. Only the customer’s shared IP equipment is required.
- Requires no change to the existing panel configuration. The IPDACT connects directly to the primary and secondary telephone ports.
- Fast alarm transmission (less than 10 second transmission time).
- Works over any type of customer provided Ethernet 10/100Base network connection (LAN or WAN), DSL modem or cable modem.
- Data transmits standard Contact ID protocol but is secured with the industry’s highest level of encryption (AES 512 bit).
- Supports both dynamic (DHCP) or Public and Private Static IP addressing.
- Supports dual destination IP receiver address for high redundancy configurations: all signals are sent to a secondary address should the primary become unavailable.
- User programmable UDP port for flexibility and compatibility with firewalls and other network security components. Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.
AlarmNet is a Solution to VOIP
Honeywell's AlarmNet-i gives you the opportunity to offer all of your commercial and residential customers an incredibly secure, flexible Internet monitoring and VOIP solution. It provides fully encrypted communication, works seamlessly behind firewalls and installs in minutes by alarm technicians without extensive networking experience.
As the trend of structures wired for the Internet continues, AlarmNet-i looks to be a very attractive offering for many years to come.
AlarmNet-i offers EMERgency24 Dealers
- Compatibility with a wide range of ADEMCO VISTA panels
- Highly supervised, fully-encrypted communications
- Complete ease of configuration
- Flexibility of transmitting signals to multiple locations
To download a copy of the white paper titled, “AlarmNet-I Services – Dealing With The Challenges of Internet and Intranet Communications,” click here.
Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.
AlarmNet-G (GSM Network) is a Solution to VOIP
This exclusive network supports new digital technologies and services by utilizing Global System for Mobile Communications (GSM) technology, which was designed specifically for digital wireless communication (see illustration on page 1). The AlarmNet-G network enables dealers to offer enhanced features such as alarm notification via cell phones. AlarmNet-G and its related device, 7845-GSM, were introduced as a replacement for the AlarmNet-C service. Although AlarmNet-G relies on cellular signaling, it will not be affected by the AMPS Sunset Clause because it uses digital signaling.
Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.
Uplink is a Solution to VOIP
If you’re relying solely on a wired phone line connection, your customers are at risk. With a simple snip, a monitoring security system becomes nothing than a local-area alarm.
To prevent this, Uplink is an excellent option. It is a wireless communications portal that reports all alarms, operational status and event messages generated by security and monitoring systems. Think of Uplink as a powerful cell phone connected to security systems riding on the reliable Numerex Networks. A dedicated wireless line to your monitoring service... always on...even if there is no phone or the phone service is out. It is just that simple. If there is an alarm or status message, Uplink delivers the message over a dedicated cellular link to EMERgency24.
Uplink is the dedicated wireless communications solution for security monitoring that reports all alarm and operational status and event messages generated by security and monitoring systems. The market leader in wireless alarm event communications, Uplink provides a secure, cellular link that transmits alarm messages to virtually any Alarm Receiving Center (ARC) or Central Station
Uplink delivers significant benefits
- Reduced complexity and risk in the product development cycle
- Faster time to market for end-user deployments
- Reduced time to integration and network certification
- Service and Network Plans that address the needs of the security marketplace
Connect24 is a Solution to VOIP
CONNECT 24 is a signal clearing house that has been administering cellular services and providing routing services for alarm signals in the U.S since 1998.
To help smooth the transition away from AMPS technology, CONNECT 24 recently launched a replacement product for the SKYROUTE*. The GS3055-I, a GSM universal wireless alarm communicator, is a secure wireless solution that is compatible with any control panel that communicates using Contact ID and transmits alarm signals directly to the IP receiver at EMERgency24, bypassing clearinghouse signal routing altogether.
* The Skyroute service from Connect 24 is being discontinued on November 27, 2008, as a result of the AMPS Sunset Clause. To avoid interruption of service, replace all Skyroute units with a DSC GS3060 or an equivalent wireless device. Contact us today at 1-800-800-3624 to learn how EMERgency24 helps alarm dealers grow their businesses, expand service offerings and remain competitive in the security industry.